Merchant Integrations & Support Specialist

Scalapay; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading fintech company in Milano is looking for a Support and Integration Specialist to manage integrations with merchants and provide technical support. The ideal candidate will have a degree in business or engineering and proficiency in English, with bonus skills in French or Spanish. This role involves collaborating with multiple teams to ensure smooth integrations and providing top-notch customer support. Candidates should have technical acumen, organizational skills, and 3-4 years of relevant experience.

Servizi

Personalized support for professional growth

International work environment

Collaborative tech team

Competenze

• 3 or 4 years working in a similar role.
• Good understanding of technical documentation and APIs.
• Working proficiency in English, and proficiency in French or Spanish is a strong advantage.

Mansioni

• Support merchants during and after the integration of Scalapay.
• Collaborate with the Sales, Account, and Tech teams.
• Provide first-level support for any technical issues.
• Perform onboarding activities for new merchants.

Conoscenze

Technical support

Customer communication

Organizational skills

Attention to detail

Problem-solving

Formazione

Degree in business, engineering, or computer science

Strumenti

Jira

AWS

Postman

SQL

Descrizione del lavoro

A leading fintech company in Milano is looking for a Support and Integration Specialist to manage integrations with merchants and provide technical support. The ideal candidate will have a degree in business or engineering and proficiency in English, with bonus skills in French or Spanish. This role involves collaborating with multiple teams to ensure smooth integrations and providing top-notch customer support. Candidates should have technical acumen, organizational skills, and 3-4 years of relevant experience.