Medical Service Engineer Italy

Resourcing Life Science; Italia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a skilled Medical Field Service Engineer to ensure the smooth operation of medical equipment. In this dynamic role, you will be responsible for installation, removal, and maintenance of technical equipment at customer sites, while also diagnosing and resolving malfunctions. Your expertise in troubleshooting and problem-solving will be essential as you guide customers through technical issues. This position offers the opportunity to travel globally and work closely with clients, making a significant impact in the healthcare sector. Join a team dedicated to excellence and customer satisfaction in a fast-paced environment.

Competenze

• 2-3 years of experience as a Medical Field Service Engineer.
• Min 2 years in calibration, repair, and validation for medical devices.

Mansioni

• Installation, removal, and relocation of technical equipment at customer sites.
• Conduct on-site repairs and provide remote assistance for issue resolution.

Conoscenze

Troubleshooting

Problem-solving

Calibration

Validation

Qualification for equipment

English language proficiency

Descrizione del lavoro

What to Expect

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma)
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken.
• Availability to travel globally 70%.