Medical Information Officer- Italian Speaker

ProductLife Group; Piemonte; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A healthcare solutions provider in Piemonte is seeking a Medical Information Officer who is fluent in both English and Italian. The role involves responding to medical information requests, documenting cases, and drafting responses for health professionals. An ideal candidate should possess a diploma in sciences or a relevant degree, alongside strong communication skills and experience with similar responsibilities. Proficiency in Excel and Word is also necessary for this position.

Competenze

• Fluent in English and Italian.
• Experience in medical information field preferred.
• Education in sciences or relevant degree.

Mansioni

• Respond to medical information requests from clients.
• Document and transfer vigilance cases as needed.
• Draft written responses to health professionals.

Conoscenze

Fluent English

Fluent Italian

Communication

Critical thinking

Formazione

Diploma in Sciences / Degree / Master 1 or 2

Strumenti

Excel

Word

Descrizione del lavoro

ProductLife Group is looking for a Medical Information Officer- Italian Speaker to join its MI Department.

Responsibilities

• Respond to requests for information (medical, pharmaceutical, consumer…) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the media of reception
• Detect cases of vigilance, transfer them to the 2nd line or document them after adequate training and demonstrated experience, with the support of a PIM – as required by the client
• Proceed to the recording of the cases to be handled on paper and / or computer, in English and Italian.
• Restore managed calls in the ad hoc tool
• Under the supervision of a medical information pharmacist, draft written responses to health professionals and forward them to the appropriate person
• Carry out quality control of certain telephone call reports according to the decision tree in force
• Receive, file and acknowledge receipt of documents sent by client laboratories
• Maintain the IT sub-units up to data
• Carry out the reporting of files to the client laboratories, if necessary
• Participate in the telephone permanence (according to the days and hours determined)
• Participate in the drafting of procedures, operating methods and agreements directly related to his / her activity

Profile

• Diploma in Sciences / Degree / Master 1 or 2
• Languages : English and Italian (FLUENT)
• Excel / Word
• Similar experience would be preferred