Lisbon Italian-Speaking Support Specialist

FH Collective Academy; Napoli; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. This role involves supporting customers in Italian through phone, email, and chat, assisting with troubleshooting and product queries. The position offers a monthly salary of €1,000 plus bonuses, along with a relocation package and health insurance. Ideal candidates are fluent in Italian and have strong communication skills, ready to embrace a new lifestyle in vibrant Lisbon.

Servizi

€1,000/month base salary

€100 performance bonus

€2,000 welcome bonus

Relocation package

Health insurance after 6 months

Meal & transport allowance

Career growth opportunities

Competenze

• Fluent in Italian and good English required.
• Excellent communication and empathy skills necessary.
• Customer service experience is a plus.

Mansioni

• Support Italian-speaking customers via phone, email, and chat.
• Assist with product use, troubleshooting, and warranty queries.
• Collaborate with internal teams for complex cases.
• Stay updated with new products and company updates.

Conoscenze

Fluent in Italian (C1–C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

A leading company in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. This role involves supporting customers in Italian through phone, email, and chat, assisting with troubleshooting and product queries. The position offers a monthly salary of €1,000 plus bonuses, along with a relocation package and health insurance. Ideal candidates are fluent in Italian and have strong communication skills, ready to embrace a new lifestyle in vibrant Lisbon.