L3 Support Engineer

HCLSoftware; Roma; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading software company located in Rome is looking for a skilled individual with a Bachelor's degree in a relevant field and at least 5 years of experience in Java. The ideal candidate should possess strong analytical skills and the ability to diagnose and resolve complex technical issues. This position offers flexible working patterns, which includes a mix of office presence and smartworking, alongside various benefits like health insurance and meal vouchers. Fluency in Italian is essential.

Servizi

Health and Life Insurance

Meal vouchers

Flexible working hours

Professional training and development

Competenze

• 5+ years of experience in Java.
• Strong experience with HTML, CSS, and JavaScript.
• Ability to collaborate with multi-disciplinary teams.
• Fluent in Italian, with English as a valuable requirement.

Mansioni

• Provide advanced technical support for escalated incidents.
• Diagnose and resolve complex issues across applications.
• Collaborate with stakeholders on technical challenges.
• Contribute to multiple development projects.

Conoscenze

Java

HTML

CSS

JavaScript

React JS

D3.js

C/C++

Python

RESTful API

Analytical skills

Formazione

Bachelor’s degree in computer science, information technology, or mathematics

Descrizione del lavoro

ARE YOU READY TO JOIN OUR TEAM?

https : / / www.hcl-software.com /

We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $2B software business and make an impact from Day 1! This is an exciting time to be joining HCL Software, as we expand, invest and grow.

Qualifications

• Bachelor’s degree in computer science, information technology, or mathematics
• 5 years of Java.
• Have a knowledge of at least one of the other most common development languages would be a plus (C / C++, JavaScript, Python)
• Good hands on experience in HTML, CSS, Javascript, UI frameworks such as Bootstrap, React Js, D3.Js etc)
• Preferable knowledge in Web Server technologies and Database technologies
• Preferable experience in Automation domain
• Experience in consuming / developing RESTful API
• Knowledge of the most common software technologies and design patterns
• Development experience on multiple projects
• Strong analytical and problem-solving skills to address technical challenges and ensure project success
• Provide advanced technical support for escalated incidents that cannot be resolved by Level 1 and Level 2 teams
• Diagnose and resolve complex issues across applications, infrastructure, and integrations
• Ability to communicate technical information clearly and collaborate with various stakeholders
• Ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts
• Fluent Italian is a must
• Fluent English is a valuable requirement

Location

Rome, but at HCL you will be able to get flexible working pattern, a mix of work in presence and smartworking.

Benefits

• Health and Life Insurance at zero cost for the employees
• Meal vouchers
• Flexible working hours
• Professional training and development opportunities
• A comfortable environment at the office with relax areas with tapis roulant, flipper, videogames and table football
• Ergonomic equipment to work at the office and at home. The work location is in Rome and that the applied working model is partially in presence, on a weekly basis

°°Only applicants who are already eligible to work in Italy, without any VISA assistance, will be eligible°°

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