Key Account Manager Italy

Agicap; Milano; In loco; EUR 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

An innovative fintech company is seeking a Key Account Manager to drive growth within a portfolio of clients. This role involves collaborating with internal teams to enhance customer success, managing client relationships, and leading upsell strategies. The ideal candidate will have 4-5 years of experience in account management, strong negotiation skills, and a degree in Economics or a related field. The position offers a competitive salary, a dynamic work environment, and the opportunity to be part of a fast-growing team focused on making a difference in the fintech industry.

Servizi

Competitive salary

Fast learning environment

Team events

Competenze

• 4-5 years of experience in similar roles (KAM, Account Manager, or Customer Success with a commercial focus).
• Proven ability to manage and grow client portfolios.
• Strong negotiation skills with C-level stakeholders.

Mansioni

• Collaborate with various teams to drive client success.
• Lead upsell and renewal strategies for a portfolio of clients.
• Monitor key performance indicators to drive performance.

Conoscenze

Negotiation skills

Relationship management

Cross-functional collaboration

Formazione

Degree in Economics or related field

Descrizione del lavoro

Agicap is a fintech company founded in Lyon in 2016 with a clear mission:

To transform the way small and medium-sized businesses manage their cash flow.

Our growth has been fast and consistent:

-8,000+ customers across Europe

-Backed by top-tier investors such as Greenoaks and Partech (€145M raised)

-7x revenue growth between 2021 and 2024

-On track to become one of Europe’s next unicorns

We operate in a high-growth, international environment where:

-Decisions are made quickly

-Success is measured through concrete, visible results

-Ambition is high, and our culture remains healthy, pragmatic, and collaborative

What you will do:

• Collaborate closely with colleagues in Customer Success, Sales, Product, and Marketing
• Be the commercial point of contact for a portfolio of clients with strong growth potential
• Lead upsell and renewal strategies (biennial/triennial contracts)
• Monitor key KPIs (ARR and GAR) to drive performance
• Build and maintain strong relationships with internal client sponsors (CFOs and key stakeholders)
• Conduct Executive Business Reviews with high-potential clients
• Act as a trusted advisor and problem-solver in critical situations
• Provide value-added consulting on cash flow management
• Collaborate with the Product team to share relevant customer feedback

What you need to succeed:

• 4–5 years of experience in similar roles (KAM, Account Manager, or Customer Success with a commercial focus)
• Degree in Economics or a related field
• Proven ability to manage and grow client portfolios
• Strong negotiation and relationship management skills with C-level stakeholders (CEO, CFO)
• Comfortable working cross-functionally with technical and product teams
• Nice-to-haves:
• Experience in SaaS or Fintech environments

What is in It for you:

• Perfect moment in terms of growth and opportunities to join our adventure
• Competitive salary
• Fast learning environment, entrepreneurship and team spirit
• An incredible team of entrepreneurs
• Thursday beers and afterworks with the team

If this sounds like you and you’re ready to make a difference in a high-impact, international environment, we’d love to meet you!