Italian-Speaking Transportation Customer Care Specialist

Mercier Consultancy MD; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading consultancy firm is seeking Italian Speaking Customer Service Representatives for a top transportation company in Greece. This role involves assisting customers with travel inquiries, reservations, and logistics in Italian, while providing exceptional service and resolving issues. Candidates should have strong communication skills and experience in customer service, preferably in travel. The position offers a competitive monthly salary, extra salaries, training, and health insurance.

Servizi

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Competenze

• Fluency in Italian is essential; proficiency in English or Greek is an advantage.
• Previous experience in customer service, preferably in transportation or travel.
• Ability to manage high-volume inquiries efficiently.

Mansioni

• Respond to inquiries about transportation services and bookings in Italian.
• Resolve customer complaints promptly and professionally.
• Document all customer interactions in the CRM system.

Conoscenze

Fluency in Italian

Strong communication skills

Problem-solving abilities

Friendly demeanor

Strumenti

Customer service software

CRM applications

Descrizione del lavoro

A leading consultancy firm is seeking Italian Speaking Customer Service Representatives for a top transportation company in Greece. This role involves assisting customers with travel inquiries, reservations, and logistics in Italian, while providing exceptional service and resolving issues. Candidates should have strong communication skills and experience in customer service, preferably in travel. The position offers a competitive monthly salary, extra salaries, training, and health insurance.