Italian Speaking Customer Support for Subscription-Based Services Department

Patrique Mercier Recruitment JP; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking an Italian Customer Service Agent to provide exceptional support to Italian-speaking clients. This role involves handling inquiries, resolving issues, and maintaining high service standards. Fluency in Italian and English is essential, and the position offers a fully paid relocation package to Greece, along with various benefits including private health insurance and a performance bonus.

Servizi

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Fully Paid Relocation Package

Competenze

• Fluency in Italian and English, both written and spoken.
• Excellent communication skills required.
• Ability to work in a fast-paced, team-oriented environment.

Mansioni

• Deliver excellent customer service to Italian-speaking customers.
• Address customer inquiries and provide effective solutions.
• Document all customer interactions clearly in the CRM system.

Conoscenze

Fluency in Italian

Fluency in English

Excellent communication skills

Strong focus on customer satisfaction

Interpersonal skills

Descrizione del lavoro

Overview

Elevate your career with Patrique Mercier Recruitment JP as an Italian Customer Service Agent and enjoy the adventure of relocating to Greece with a fully paid relocation package! This exciting role invites you to be a vital part of our customer service team, where you will provide exceptional support to Italian-speaking clients. You will handle customer inquiries, resolve issues, and ensure a high standard of service. If you have a passion for helping others and are eager to explore a new culture while building your career, we would love to have you on board!

Responsibilities

• Deliver excellent customer service to Italian-speaking customers through phone, email, and chat.


• Address customer inquiries and provide effective solutions to enhance their satisfaction.


• Maintain thorough knowledge of our products and services to assist customers accurately.


• Document all customer interactions clearly in the CRM system.


• Collaborate with team members to improve service delivery and customer experiences.


• Participate in training programs to enhance your product knowledge and service skills.


• Provide insights and feedback to develop customer service practices further.

Requirements

• Fluency in Italian and English, both written and spoken.


• Excellent communication skills with a strong focus on customer satisfaction.


• Ability to work effectively in a fast-paced, team-oriented environment.


• Previous customer service experience is beneficial but not required.


• Friendly, proactive, and adaptable with great interpersonal skills.


• Willingness to relocate to Greece and embrace a new lifestyle.


• A real passion for helping customers and addressing their needs.

Benefits

• Private Health Insurance


• Training & Development


• Performance Bonus


• 2 Extra Salaries Per Year


• Fully Paid Training


• Great Salary


• Fully Paid Relocation Package ( flight, transfer and hotel )