Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Genova; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert to communicate with customers via various channels ensuring high satisfaction. The ideal candidate will be fluent in Italian and have strong communication skills. Full support will be provided for relocation to Greece. This role offers a competitive salary, performance bonuses, and various benefits.

Servizi

Covered flight tickets

Free hotel accommodation for 2 weeks

Health care benefits

Competitive monthly salary

Free online Greek language courses

Competenze

• Fluency in Italian required.
• Very good communication skills in English at B2 level.
• Exceptional communication and problem-solving skills essential.
• Tech savviness and multitasker needed.

Mansioni

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.
• Build strong professional relationships.

Conoscenze

Fluency in Italian

Very good communication skills in English B2 level

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Team player

Descrizione del lavoro

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Overview

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses