Italian Speaking Customer Care Advisor with relocation & 3.000 bonus

Elemental Insights; Bari; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service company is seeking an Italian-speaking Customer Care Advisor to ensure a positive experience for customers. This remote role requires strong communication skills and problem-solving abilities. The company offers competitive compensation, career growth opportunities, and support for relocation, including a signing bonus and accommodation options.

Servizi

€1,000 to €3,000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation options

Free surfing lessons

Portuguese lessons

Competenze

• Must be fluent in Italian and proficient in English.
• Possess a customer-centric attitude with strong communication skills.
• Ability to solve problems and adapt to a dynamic work environment.

Mansioni

• Address customer inquiries via email and phone calls.
• Resolve issues to ensure a positive customer experience.
• Manage multiple tasks in a fast-paced environment.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location

Lisbon, Portugal

Work model

Remote (Must be in Portugal or relocate)

Relocation

Relocation Support offered for international candidates. It includes:

• €1,000 to €3,000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: able to multitask in a dynamic and fast-paced work environment
• Basic Computer Skills

Why Join Us

• Competitive compensation package
• Opportunities for career growth and development
• A supportive and diverse team environment
• Comprehensive training and ongoing learning opportunities
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits