Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Milano; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A marketing services company is seeking an Italian Speaking Customer Care Advisor to join their team. This full-time role focuses on delivering excellent customer service to Italian-speaking customers through various channels. The ideal candidate will possess strong communication skills in Italian and English, a customer-oriented mindset, and the ability to multitask in a dynamic environment. The position is remote but requires candidates to be in Portugal or willing to relocate.

Servizi

Competitive compensation package

Opportunities for career growth

Comprehensive training

Unique experience of working abroad

Free surfing and Portuguese lessons

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone calls.
• Maintain a customer-centric approach while handling multiple tasks.

Conoscenze

Italian language C2 level

English language B2 level

Customer-centric or sales attitude

Excellent communication skills

Problem-solving abilities

Adaptability in dynamic work environment

Basic computer skills

Descrizione del lavoro

Italian Speaking Customer Care Advisor

Elemental Insights is looking for a motivated and customer‑oriented individual to join our team as an Italian‑speaking Customer Care Advisor in Lisbon. The role focuses on ensuring a seamless and positive experience for our Italian‑speaking customers, addressing inquiries and resolving issues via e‑mail and phone calls.

Location & Work Model

• Lisbon, Portugal
• Remote (must be in Portugal or willing to relocate)

Relocation Support

• €1,000–€2,000 signing bonus
• Flight reimbursement
• Optional accommodation support

Responsibilities

• Address customer inquiries and resolve issues via e‑mail and phone calls.
• Maintain a customer‑centric approach while handling multiple tasks in a dynamic, fast‑paced environment.

Requirements

• Italian language C2 level.
• English language B2 level.
• Customer‑centric or sales attitude.
• Excellent communication skills.
• Problem‑solving abilities.
• Adaptability and multitasking in a dynamic work environment.
• Basic computer skills.

Benefits

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing and Portuguese lessons, plus other benefits.
• Upload CV in English.

Seniority Level

Not applicable.

Employment Type

Full‑time.

Job Function

Other.

Industry

Marketing Services.