Italian Customer Support Pro — Relocate to Sofia

Nordicrecruiters; Bologna; Remoto; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international recruitment agency is seeking Italian-speaking Customer Support Representatives to join their team in Sofia, Bulgaria. The role involves being the first point of contact for customer inquiries, solving problems, and providing excellent service. Applicants should be fluent in Italian and comfortable in English, with a passion for a customer-focused role. The position offers a relocation package and career advancement opportunities within a diverse work environment.

Servizi

Relocation package including flight and accommodation support

Competitive salary and performance-based bonuses

Comprehensive paid training

Private health insurance

Career advancement opportunities

Friendly and inclusive work environment

Competenze

• Fluency in Italian and comfortable communicating in English.
• Empathetic and patient customer service skills.
• Willingness to adapt to a multicultural environment.

Mansioni

• Act as the first point of contact for customers of well-known brands.
• Handle inquiries and solve problems effectively.
• Provide excellent customer service in every interaction.

Conoscenze

Fluent in Italian (C1 or native level)

Comfortable communicating in English

Empathy

Patience

Customer-focused mindset

Descrizione del lavoro

An international recruitment agency is seeking Italian-speaking Customer Support Representatives to join their team in Sofia, Bulgaria. The role involves being the first point of contact for customer inquiries, solving problems, and providing excellent service. Applicants should be fluent in Italian and comfortable in English, with a passion for a customer-focused role. The position offers a relocation package and career advancement opportunities within a diverse work environment.