Italian Customer Support Global Logistics Project

FH Collective Academy; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A logistics support company is seeking a remote Customer Service Representative to assist Italian-speaking customers with inquiries and delivery updates. Candidates should be fluent in Italian and have a good level of English, alongside strong communication and problem-solving skills. The position includes a monthly gross salary of €1050 with potential performance bonuses, a relocation package for EU citizens, and continuous training opportunities, making this an appealing role for those looking to develop their careers.

Servizi

Private health insurance

Continuous training & upskilling

Career growth opportunities

Multicultural supportive work environment

Flight ticket

2 weeks hotel accommodation

Airport pick-up

Real estate agency fees covered

Competenze

• Native / Fluent Italian with good level of English.
• Strong communication and problem-solving skills.
• Customer-focused and reliable.
• EU citizenship or valid Greek work permit.
• Ability to start on 16 December 2025.

Mansioni

• Provide professional support to Italian-speaking customers.
• Assist with tracking inquiries, delivery updates, and service-related questions.
• Handle communication via phone, email, and chat.
• Follow operational guidelines and performance standards.

Conoscenze

Native / Fluent Italian

Good level of English

Strong communication skills

Problem-solving skills

Customer-focused

Descrizione del lavoro

Salary & Benefits

Salary : 1050 gross / month 14 salaries per year

Performance Bonus : Up to 10% monthly

Work Model : Fully remote from anywhere in Greece

Healthcare : Private health insurance

Relocation Package (EU Citizens)

• Flight ticket
• 2 weeks hotel accommodation
• Airport pick-up
• Real estate agency fees covered

Additional Perks

• Continuous training & upskilling
• Career growth opportunities
• Multicultural supportive work environment

Key Responsibilities

• Provide professional support to Italian‑speaking customers of a global logistics provider
• Assist with tracking inquiries delivery updates and service‑related questions
• Handle communication via phone email and chat
• Follow operational guidelines and performance standards

Candidate Profile

• Native / Fluent Italian with good level of English
• Strong communication and problem‑solving skills
• Customer‑focused and reliable
• EU citizenship or valid Greek work permit
• Ability to start on 16 December 2025

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type : Full Time

Experience : years

Vacancy : 1