Italian Customer Support Agent - Remote Portugal - Relocation

Velenosi & Meredith Consulting; Milano; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global consulting agency is seeking Italian-speaking Customer Support Advisors to provide outstanding service remotely from Portugal, with relocation support. Responsibilities include handling customer inquiries, promoting tech products, and ensuring satisfaction. The role offers bonuses, health insurance, and paid training. Strong communication skills and a tech-savvy attitude are essential.

Servizi

Relocation package (flight + accommodation)

Bonus: up to 225/month

Health insurance from Day 1

Paid training and career development

Competenze

• Fluent in Italian.
• Ability to work on rotational shifts, Mon-Sat (08:00-19:00).
• Previous experience in customer support is a plus.

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales inquiries: deliveries, refunds, warranties.
• Promote tech products and achieve sales goals.
• Ensure exceptional service quality and customer satisfaction.
• Manage orders using CRM tools.

Conoscenze

Tech-savvy

Customer-focused

Strong communication skills

Problem-solving skills

Strumenti

CRM tools

Descrizione del lavoro

Italian Customer Support Agent - Remote Portugal - Relocation

Job Openings Italian Customer Support Agent - Remote Portugal - Relocation

About the job Italian Customer Support Agent - Remote Portugal - Relocation

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June
Location: Portugal (Remote with relocation support)
Contract Type: 6 months (renewable)
Relocation Package: Included (flight + accommodation support)
Submission Deadline: 29 May

We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

About the Role
Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:

• Support customers via phone, email, and chat
• Handle post-sales topics: deliveries, refunds, and warranties
• Promote tech products and achieve sales goals
• Ensure exceptional service quality and customer satisfaction
• Manage orders using CRM tools

Who Were Looking For

• Tech-savvy and customer-focused
• Strong communication and problem-solving skills
• Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off

Whats on Offer

• Remote position with relocation support (flight + accommodation)
• Bonus: up to 225/month
• Health insurance from Day 1 (free after 6 months)
• Paid training and career development

This is a priority project with limited availability.