Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Palermo; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An international customer service company is hiring an Italian-speaking Customer Service Representative to support clients. Responsibilities include delivering high-quality service via phone, email, and chat, assisting with inquiries, and escalating issues. Candidates must be fluent in Italian and English, and willing to relocate. The position offers competitive salary, bonuses, and full relocation support.

Servizi

Competitive salary

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Competenze

• Fluency in Italian and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and CRM system comfort.
• Must be a valid EU citizen and willing to relocate abroad.

Mansioni

• Provide high-quality customer service to Italian-speaking clients.
• Assist customers with inquiries regarding products, orders, and technical issues.
• Escalate unresolved issues to appropriate internal departments.

Conoscenze

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Descrizione del lavoro

Locations : Portugal Greece and Bulgaria.

Work Model : On-site

Required Languages : Italian English

About the Role :

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities :

1 . Provide high-quality customer service to Italian-speaking clients via phone email and chat.

2. Assist customers with inquiries regarding products orders services billing and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements :

1. Fluency in Italian and English.

2. Customer-focused with a positive empathetic and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

1. Competitive salary and performance bonuses.

2. Full relocation support for international candidates.

3. Meal and Transport Allowances.

4. Health Insurance.

5. Paid Leave Allowances.

6. Training and professional development opportunities.

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1