Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Napoli; In loco; EUR 28.000 - 35.000; Tempo pieno

Descrizione del lavoro

An international recruitment firm is seeking an Italian-speaking Customer Service Representative to provide high-quality service to clients. This role offers full relocation support and a competitive salary. Candidates must excel in communication, be customer-focused, and possess basic computer skills. This position requires EU citizenship and is based in Italy, with on-site work expected.

Servizi

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Competenze

• Fluency in Italian and English.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and comfort with CRM systems.

Mansioni

• Provide high-quality customer service to clients via phone, email, and chat.
• Assist customers with inquiries regarding products and services.
• Escalate unresolved issues to appropriate departments.

Conoscenze

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Descrizione del lavoro

Overview

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: Italian, English

About the Role :

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria. We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Italian and English.
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1