Italian Customer Advisor - Relocate to Athens (Bonus)

Cross Border Talents; Torino; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global BPO company is looking for a Customer Advisor to assist Italian-speaking customers through phone, email, and chat support. The ideal candidate must be fluent in Italian and possess solid English skills. Key responsibilities include troubleshooting customer issues and maintaining records of interactions. This position offers competitive salary, relocation assistance, and paid travel expenses to Athens, along with housing support upon arrival. Join a vibrant city known for its culture and quality of life.

Servizi

Competitive salary

Performance-based bonus

Paid travel expenses to Athens

14 days of hotel accommodation upon arrival

Relocation assistance and housing search support

Competenze

• Fluent in Italian is required.
• Solid English skills at B2 level or higher are necessary.
• Must have basic tech proficiency and be able to learn new tools quickly.
• Availability to work rotating shifts (morning/evening/weekends) is a must.

Mansioni

• Assist Italian-speaking customers via phone, email, and chat.
• Troubleshoot problems using tools, training, and documentation.
• Handle inquiries with professionalism and empathy.
• Offer solutions to frequently asked questions.
• Represent the brand with clarity and enthusiasm.
• Maintain accurate records of customer interactions.

Conoscenze

Fluent Italian

Solid English skills (B2 or higher)

Basic tech proficiency

Strong communication skills

Time management

Active listening

Emotional intelligence

Team-player mindset

Descrizione del lavoro

A leading global BPO company is looking for a Customer Advisor to assist Italian-speaking customers through phone, email, and chat support. The ideal candidate must be fluent in Italian and possess solid English skills. Key responsibilities include troubleshooting customer issues and maintaining records of interactions. This position offers competitive salary, relocation assistance, and paid travel expenses to Athens, along with housing support upon arrival. Join a vibrant city known for its culture and quality of life.