IT Technician

Hemmersbach; Vado Ligure; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading IT infrastructure service provider is seeking an experienced Onsite Technician in Vado Ligure, Italy. The role involves providing on-site technical support, troubleshooting hardware and software issues, and configuring IT systems. Ideal candidates have L2 support experience and speak fluent Italian and good English. Benefits include a buddy program, internal career development, and meal vouchers.

Servizi

Buddy program

Internal career development program

Meal Voucher

Competenze

• Former professional experience as an L2 support engineer within large corporations.
• Experience in OS, Apps, and H/W installation and troubleshooting.
• Knowledge of TCP/IP and networking protocols.

Mansioni

• Provide technical support onsite to clients.
• Diagnose, troubleshoot, and resolve hardware and software issues.
• Install, configure, and maintain hardware and software systems.
• Participate in project rollouts and deployments.
• Maintain accurate records of repairs and inventory.

Conoscenze

Technical support

Troubleshooting hardware and software

Networking knowledge

Effective communication

Familiarity with ticketing systems

Fluent in Italian

Good English skills

Descrizione del lavoro

Role

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:

• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management

Location: Vado Ligure (Savona)

Requirements

• Former professional experience as an L2 support engineer within large corporations
• Communicate effectively with clients, team members, and management
• Good English and fluent Italian
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Knowledge of TCP/IP and networking protocols
• Familiar with ticketing system

Benefits

• Buddy program
• Internal career development program
• Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.