It Support Specialist...

Marmon Foodservice Technologies, Inc.; Roma; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global organization in foodservice solutions is seeking an IT Support Specialist to provide technical support, manage IT equipment, and ensure compliance with IT standards. Candidates should be fluent in Italian and proficient in English, with a degree in Information Technology preferred. You will have the opportunity to grow your career within a supportive environment that values technology and continuous improvement. The ideal candidate has 1-3 years of IT support experience and a passion for technology.

Servizi

Support from a global organization

Opportunities for career growth

Learning from experienced professionals

Competenze

• 1-3 years of experience in IT support, preferably in a structured environment.
• Ability to troubleshoot hardware and software issues efficiently.
• Eagerness to learn and adapt in a fast-paced environment.

Mansioni

• Install and configure hardware and software for users.
• Perform regular maintenance checks and troubleshoot technical issues.
• Manage IT equipment inventory and ensure compliance.

Conoscenze

Fluent in Italian

Proficient in English

Understanding of Windows server environments

Advanced knowledge of Microsoft Office tools

Passion for technology

Formazione

Degree in Information Technology or related field

Descrizione del lavoro

Overview

Angelo Po Grandi Cucine S.P.A. is part of the global Marmon Holdings organization (backed by Berkshire Hathaway). We’re looking for a proactive and tech-savvy IT Support Specialist to join our team. You’ll be the first point of contact for employees experiencing technical issues—whether on-site or remote—and play a key part in keeping our infrastructure running smoothly. You’ll troubleshoot, resolve, and elevate technical problems, while building strong relationships with users and contributing to the continuous improvement of our IT support processes.

Responsibilities

• Install and configure hardware and software (PCs, laptops, cameras, printers, readers, accessories)
• Perform regular maintenance checks and resolve technical issues
• Manage IT equipment inventory and reporting
• Collaborate with the global IT team to ensure alignment and support
• Maintain documentation and identify opportunities for process improvement
• User & System Management
• Set up new users and manage access rights
• Ensure device security (hardware and software)
• Manage and access the company’s server room securely
• Support internal compliance with IT standards and procedures

Qualifications

• Fluent in Italian and proficient in English (able to communicate with global teams)
• Degree in Information Technology or related field (preferred)
• Passion for technology and eagerness to learn
• Understanding of Windows server environments, Active Directory, and network protocols
• Advanced knowledge of Windows desktop environments and Microsoft Office tools
• 1-3 year experience in IT Support, preferably in a structured environment

Why Join Us

Support from a global organization with local agility. Learn from experienced professionals and grow your career. Be part of a company that values character, creativity, courage and community.

As part of the hiring process, following receipt of a conditional offer of employment, candidates may be required to complete additional job-related screening processes as permitted or required by applicable law. Wherever you’re at in your career, our people and resources will help you go further. We also offer opportunities to move up and around our 120+ companies.