IT Business Analyst: Guest & Onboard Systems

MSC CRUISES; Campania; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading cruise line company is seeking an IT Business Analyst to enhance guest processes and onboard platforms. The role involves engaging with stakeholders to define business requirements, collaborating with technical teams, and ensuring optimal guest experiences. The ideal candidate has 2-3 years of experience, excellent communication skills, and is fluent in English and Italian. A bachelor's degree in Engineering or Computer Science is required.

Competenze

• 2-3 years of experience managing activities in medium to large projects.
• Experience in multinational or consulting contexts.
• Experience with Property Management Systems (PMS) for hospitality accommodations is a plus.

Mansioni

• Engage with stakeholders to document business requirements.
• Work with software developers to ensure requirements are met.
• Communicate project progress with business and technical stakeholders.

Conoscenze

Stakeholder engagement

Business process mapping

Communication skills

Analytical skills

Technical background in software development

Formazione

Bachelor's degree in Engineering or Computer Science

Descrizione del lavoro

A leading cruise line company is seeking an IT Business Analyst to enhance guest processes and onboard platforms. The role involves engaging with stakeholders to define business requirements, collaborating with technical teams, and ensuring optimal guest experiences. The ideal candidate has 2-3 years of experience, excellent communication skills, and is fluent in English and Italian. A bachelor's degree in Engineering or Computer Science is required.