Hotel Ops Director: Guest Experience & Revenue Lead

Marriott Hotels Resorts; Forte dei Marmi; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

A prominent hotel chain in Tuscany is seeking a strategic business leader to oversee Hotel Operations. The role involves managing departments such as Front Office, Housekeeping, and Food & Beverage. Candidates should possess a relevant degree and extensive experience in guest services and hotel management. It's a full-time position aimed at maximizing financial performance while ensuring guest satisfaction and team leadership.

Competenze

• 2 years' experience in guest services, front desk, or related area.
• 4 years' experience in management operations or related area.
• Bachelors degree in Business Administration, Hotel Management, or related field.

Mansioni

• Manage day-to-day hotel operations and guest satisfaction.
• Develop operational strategies that align with the brand's business goals.
• Lead a team to achieve revenue and occupancy goals.

Conoscenze

Risk Management

Negotiation

Operational management

Smartsheets

Strategic Planning

Team Management

Budgeting

Leadership Experience

Program Development

Supervising Experience

Financial Planning

Formazione

2-year degree in Business Administration or related major

4-year bachelor's degree in Business Administration or related major

Strumenti

Hotel Management Software

Financial Reporting Tools

Descrizione del lavoro

A prominent hotel chain in Tuscany is seeking a strategic business leader to oversee Hotel Operations. The role involves managing departments such as Front Office, Housekeeping, and Food & Beverage. Candidates should possess a relevant degree and extensive experience in guest services and hotel management. It's a full-time position aimed at maximizing financial performance while ensuring guest satisfaction and team leadership.