Head of Strategic Accounts – BNPL Growth (Milan)

Scalapay; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading fintech company in Milan seeks a Head of Account Management to oversee relationships with top merchants and lead a team of Account Managers. The role involves strategic oversight and coaching to enhance merchant success, retaining relationships, and managing stakeholder communications at a C-Level. The ideal candidate has over 10 years of account management experience, fluency in both Italian and English, and a strong track record in commercial success. This position offers competitive packages and a dynamic work environment.

Servizi

Attractive packages based on skills and experience

International work environment

Opportunities with tech leaders

Personalised support for professional growth

Use of latest technologies

Competenze

• 10+ years of professional experience in Account Management.
• 4+ years of experience in team management.
• Experience with Enterprise clients in management-oriented organizations.
• Proven track record on commercial success in upselling and cross-selling.
• Experience in a fast-paced tech environment.

Mansioni

• Manage key strategic merchants in Scalapay's portfolio.
• Coach and mentor a team of (K)AMs focusing on their development.
• Retain merchants by increasing margins and meeting business KPIs.
• Build relationships with C-Level stakeholders.

Conoscenze

Account Management

Team Management

Stakeholder Management

Fluent in Italian

Fluent in English

Descrizione del lavoro

A leading fintech company in Milan seeks a Head of Account Management to oversee relationships with top merchants and lead a team of Account Managers. The role involves strategic oversight and coaching to enhance merchant success, retaining relationships, and managing stakeholder communications at a C-Level. The ideal candidate has over 10 years of account management experience, fluency in both Italian and English, and a strong track record in commercial success. This position offers competitive packages and a dynamic work environment.