Guest Experience Expert

Marriott Hotels Resorts; Forte dei Marmi; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prestigious hospitality brand in Forte dei Marmi seeks a Guest Experience Expert to create memorable and unique experiences for guests. Responsibilities include guiding guests throughout their stay, addressing requests, and maintaining professional standards. Candidates should have at least 1 year of related work experience and a high school diploma. The role is full-time and offers a dynamic hotel environment. Join us in delivering exceptional service in an iconic location.

Competenze

• At least 1 year of related work experience.

Mansioni

• Deliver a wide range of services that guide guests through their entire stay.
• Handle operational needs and address guest requests efficiently.
• Create a memorable experience by ensuring guest satisfaction.

Conoscenze

Bilingual

Linux Administration

Documentation

LNG

Entry Level Finance

Formazione

High school diploma or G.E.D. equivalent

Descrizione del lavoro

Description

EXACTLY LIKE NOTHING ELSE: JOIN THE VISION AT THE HOTEL PRINCIPESSA FORTE DEI MARMI
Forte dei Marmi A New Chapter in Hospitality
At the Autograph Collection we believe in the power of the individual story. Hotel Principessa Forte dei Marmi is our newest narrative a bold architectural statement in Forte dei Marmi that blurs the lines between a luxury retreat and a high-energy 24/7 sophisticated social club.
Inspired by the eclectic elegance of the 20th century and infused with colonial accents from distant shores Hotel Principessa Forte dei Marmi is a cosmopolitan place designed for the modern wanderer.
We are not just building a hotel; we are curating a vibrant atmosphere where relaxed hospitality meets an exciting round-the-clock pulse.

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe work place following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Experience Experts will be on their feet and moving around (stand sit or walk for an extended time) and taking a hands‑on approach to work (move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: at least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Key Skills

• Bilingual
• Linux Administration
• Documentation
• LNG
• Entry Level Finance

Employment Type: Full‑Time

Experience: years

Vacancy: 1

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability veteran status or other basis protected by applicable law.