Guest-Centric Front Desk Agent for Check-In and Service

Hosco.com; Lombardia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A global hospitality company is seeking a Front Office Agent in Lombardia. The ideal candidate will manage reception duties, ensuring exceptional service for guests during check-in and check-out. Responsibilities include handling guest queries, promoting hotel services, and maintaining brand standards. The candidate should have a high school certificate, customer service experience, and proficiency in Italian and English. Join a dedicated team committed to creating remarkable hospitality experiences.

Competenze

• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Good knowledge of Italian and English.

Mansioni

• Achieve positive outcomes from Guest queries.
• Ensure an efficient reception experience including check in/out.
• Maximize room occupancy and use up-selling techniques.

Conoscenze

Customer service

Communication skills

IT proficiency

Teamwork

Formazione

High school certificate or equivalent

Descrizione del lavoro

A global hospitality company is seeking a Front Office Agent in Lombardia. The ideal candidate will manage reception duties, ensuring exceptional service for guests during check-in and check-out. Responsibilities include handling guest queries, promoting hotel services, and maintaining brand standards. The candidate should have a high school certificate, customer service experience, and proficiency in Italian and English. Join a dedicated team committed to creating remarkable hospitality experiences.