General Manager – Premium Health & Wellness Club

Love Recruitment International; Milano; In loco; EUR 60.000 - 70.000; Tempo pieno

Descrizione del lavoro

A premium health and wellness club in Milan is seeking a General Manager to lead operations and ensure exceptional service. The ideal candidate will have a strong background in hospitality and team management, with a focus on delivering a premium member experience. Responsibilities include team leadership, operational oversight, and financial planning. This role offers a competitive salary of €60,000 – €70,000, bonuses, and various employee benefits.

Servizi

€60,000 – €70,000 salary

General Manager bonus scheme

33 days’ holiday

Private medical insurance

Free club membership for family

Discounts on services

Development opportunities

Competenze

• Inspiring, people-focused leader with experience in hospitality or similar.
• Experience running a large operational site and managing teams.
• Understanding of financial planning and budget management.

Mansioni

• Lead a high-performing team to deliver service excellence.
• Oversee daily operations with a focus on maintaining high standards.
• Manage budgeting and financial performance to achieve commercial goals.
• Create structured improvement plans for the club experience.
• Build a positive club culture to enhance team performance.

Conoscenze

Leadership skills

Operational excellence

Team management

Financial planning

Customer service focus

Descrizione del lavoro

General Manager – Premium Health & Wellness Club

Location : Milan, Italy

Salary : €60,000 – €70,000 per annum + bonus

This is an outstanding opportunity for an experienced leader to take charge of a premium health and wellness club in Milan. We’re looking for a General Manager who combines excellent operational standards with genuine care for members and the team.

In this role, you’ll set the tone of the club every day. You’ll lead a large, multi-department team, drive service standards, and ensure members have an exceptional experience from the moment they walk through the door. You’ll also work closely with regional support to deliver strong commercial performance, structure, and clear improvement plans.

What You’ll Be Doing

• Leading and developing a high-performing team
• Creating a consistent, premium member experience seven days a week
• Overseeing daily operations with a strong focus on service and standards
• Building and delivering structured improvement plans
• Managing budgeting, forecasting, and overall financial performance
• Creating a positive club culture where people can perform at their best

What’s On Offer

• €60,000 – €70,000 salary
• General Manager bonus scheme
• 33 days’ holiday including national holidays
• Private medical insurance
• Free club membership for you and your family
• Discounts on lessons, PT, food and beverage
• Clear development opportunities and internal progression
• Access to a full benefits suite

About You

You’ll thrive in this role if you :

• Are an inspiring, people-focused leader
• Have experience running a large operational site (hospitality, leisure, retail, or similar)
• Have managed and developed large teams, including department managers
• Understand financial planning and can confidently manage budgets
• Care deeply about delivering an exceptional member experience

If you don’t meet every requirement but feel this role is right for you, we’d still love to hear from you.

Your recruiter for this role is Abhi Lakhina, Managing Director at Love Recruitment International.

Love Recruitment International is a global recruitment agency connecting outstanding talent with premium opportunities across the fitness, wellness, and lifestyle sectors in Europe, the Middle East, and beyond.