Front Office Agent (d/f/m)

NYX Hotel Milan; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Join NYX Hotel Milan as a Front Office Agent and ensure guests receive exceptional service during their stay. This role involves check-in/check-out operations and providing essential information about the hotel and city. Candidates should have experience in hospitality, be fluent in English and Italian, and possess a degree in hotel management.

Servizi

Discounts on accommodation

Training and development programmes

Team events

Competenze

• At least 1-year experience as Front Office Agent or Receptionist.
• Very good speaking and writing skills in English and Italian.

Mansioni

• Ensure guests feel at home with personal service.
• Handle check-in and check-out operations.
• Provide information to guests about the hotel and Milan.

Conoscenze

Customer Service

Communication

Teamwork

Flexibility

Formazione

Bachelor’s degree in Hotel Management

Descrizione del lavoro

• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events

Your Main Duties

• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Providing guests with information they may need about the hotel and city of Milan

Your Profile

• BE YOURSELF - Be authentic and yourself
• Tourism studies or Bachelor’s degree in Hotel Management
• Hospitality is in your veins
• At least 1-year experience as Front Office Agent or Receptionist
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus

About us

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

Join our team and start your career journey with us as Front Office Agent (d / f / m)!

We look forward to receiving your online application as Front Office Agent (d / f / m)!

Your Contact Person

HR Assistant