Front Line Associate/ Cashier-Sales Associate - Rome Lazio

Western Union; Roma; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading foreign exchange company seeks a Cashier-Sales Associate in Rome, Lazio. The role emphasizes outstanding customer service and the sales of currency exchange and related services. Candidates should be fluent in Italian and English, have strong communication skills, and experience in customer service is preferred. Flexible working schedules with regular shifts will be required, including weekends. This position offers a fixed-term contract with the possibility of becoming permanent.

Servizi

Regular shifts

Supportive team environment

Potential for permanent contract

Competenze

• Fluency in Italian and English, with a third language being a plus.
• Experience in customer service, retail, or tourism preferred.
• Ability to work under pressure and solve problems proactively.

Mansioni

• Sell currency exchange and related services.
• Deliver excellent, customer-focused service.
• Suggest additional products or services where appropriate.
• Foster customer loyalty and satisfaction.
• Handle company funds and daily reconciliation.
• Comply with security and loss prevention procedures.

Conoscenze

Fluency in Italian

Fluency in English

Strong communication skills

Sales skills

Team-oriented

Formazione

Diploma or degree

Descrizione del lavoro

Cashier-Sales Associate / Front-Line Associate – Rome, Lazio

Are you passionate about customer service? Do you enjoy working in an international environment? Join Maccorp Italiana S.r.l., part of Western Union, a leading company in the foreign exchange sector, as a Cashier – Sales Associate at our stores in Rome

As a Front-Line Associate (FLA), you will be responsible for providing excellent customer service and managing sales of our products and services. You will work in a dynamic, multicultural environment, interacting with international clients. Schedule may include weekends and holidays.

Role Responsibilities

• Sell currency exchange and related services (money transfers, tax-free services, SIM cards, railway tickets, tours, and travel services)
• Deliver excellent, customer-focused service
• Suggest additional products or services where appropriate
• Foster customer loyalty and satisfaction
• Handle company funds and daily reconciliation
• Comply with security and loss prevention procedures

Role Requirements

• Diploma or degree
• Fluency in Italian and English (knowledge of a third language is a plus)
• Strong communication and sales skills
• Experience in customer service, retail, or tourism is preferred
• Ability to work under pressure and solve problems proactively
• Team-oriented and flexible work schedules

What We Offer

• Fixed-term contract with the potential to become permanent
• Regular shifts and a supportive team environment

Location (In-person)

Stores located in Rome, Lazio, Italy

Schedule

Full-time role with rotating shifts, including weekends and holidays.