Front Desk Ambassador — Guest Experience in Milan

Aethos; Milano; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A vibrant hospitality company located in Milan is seeking a Front Office Agent to become the welcoming face of their establishment. The ideal candidate will provide excellent service to guests during check-in and check-out, assist with inquiries about amenities and local attractions, and ensure a seamless experience. Candidates should possess strong interpersonal skills, be fluent in Italian and English, and have a genuine passion for hospitality. This is an excellent opportunity to join a dynamic team in a captivating Milan location.

Servizi

Dynamic team environment

Engaging work location

Competenze

• Passion for hospitality that shines through in everything you do.
• Ability to engage guests and make them feel welcome.
• Strong organizational skills for a fast-paced environment.
• Excellent verbal and written communication skills.
• Commitment to exceptional service and professionalism.

Mansioni

• Greet guests with a warm smile and ensure a positive first impression.
• Process check-ins and check-outs efficiently.
• Provide information about hotel amenities and local attractions.
• Handle guest inquiries and requests with professionalism.

Conoscenze

Interpersonal skills

Organizational skills

Communication skills

Problem-solving abilities

Multitasking

Dedication to service

Fluent in Italian

Fluent in English

Descrizione del lavoro

A vibrant hospitality company located in Milan is seeking a Front Office Agent to become the welcoming face of their establishment. The ideal candidate will provide excellent service to guests during check-in and check-out, assist with inquiries about amenities and local attractions, and ensure a seamless experience. Candidates should possess strong interpersonal skills, be fluent in Italian and English, and have a genuine passion for hospitality. This is an excellent opportunity to join a dynamic team in a captivating Milan location.