Field Service Engineer

Danaher; Parma; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global diagnostics company in Emilia-Romagna is seeking a Field Service Engineer. You will conduct service, repair, and installation of products at customer sites. Key responsibilities include providing technical support and diagnosing system failures. Candidates should have a Bachelor’s degree in Engineering and at least 5 years of technical service experience, with strong communication skills in English and Italian. This role requires a willingness to travel. Join a team that values innovation and teamwork.

Competenze

• Proficiency in English is mandatory.
• At least 5 years of experience in technical service.
• Willingness to travel; driving license is mandatory.
• Good communication and interpersonal skills in both English and Italian.

Mansioni

• Provide technical customer support and on-site assistance.
• Escalate complex issues to higher technical support levels.
• Respond to customer support calls within an assigned territory.

Conoscenze

Technical service experience

Communication skills

Problem-solving ability

Critical thinking

Formazione

Bachelor’s degree in Engineering or Secondary School Diploma in Biotech/Technical/Electronic fields

Descrizione del lavoro

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

We are currently looking for a Field Service Engineer (Emilia Romagna), who will be responsible for conducting service, repair, and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. The role involves diagnosing system failures and determining the most cost-effective solutions. Escalates complex issues to higher levels of technical support or quality reporting systems. May develop new customer service or product agreements. Responds to customer support calls within an assigned territory. Demonstrates critical thinking and analysis to make decisions, solve problems, and implement solutions. Effective communication, honest listening, and empathy with customers, colleagues, and partners are essential skills.

Key Responsibilities :

• Provide technical customer support and on-site assistance.
• Escalate complex issues to higher technical support levels.
• Respond to customer support calls within an assigned territory.

Key Requirements :

• Bachelor’s degree in Engineering preferred or a Secondary School Diploma in Biotech/Technical/Electronic fields; proficiency in English mandatory.
• At least 5 years of experience in technical service.
• Willingness to travel (driving license is mandatory).
• Good communication and interpersonal skills in both English and Italian.
• Ability to work independently and as part of a team.

You will be part of a dynamic team focused on results and continuous improvement, where teamwork and having fun are valued. You will work in a leading global company with a caring leader who supports your development.

Beckman Coulter is part of Danaher Corporation, a global science & technology innovator committed to solving complex challenges and improving quality of life worldwide. Our brands are leaders in life sciences, medical diagnostics, environmental, and applied solutions. Our diverse team of 71,000 associates operates under the Danaher Business System, providing a competitive advantage. Last year, we generated $19.9B in revenue. Ranked #162 on the Fortune 500, our stock has outperformed the S&P 500 by over 5,200% in 25 years.

Join our winning team today. Together, we’ll accelerate the impact of science and technology. We partner globally to solve complex challenges and bring science to life.

For more information, visit our website.

At Danaher, we value diversity and the unique perspectives that come with differences in our workforce, workplace, and markets. Our associates, customers, and shareholders contribute diverse attributes that enrich our company culture.