European Field Service Lead – Ops, Partners & KPIs

Haier; Brugherio; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A European technology company is seeking a Field Service Manager to oversee operations across multiple markets. Responsibilities include coordinating field activities, optimizing service operations, and managing service partners, ensuring high customer satisfaction. Candidates must have a Bachelor’s degree in Engineering and 3–7 years of relevant experience, along with fluency in Italian and proficiency in English. Strong leadership and communication skills are essential for this role. This position offers an exciting opportunity to drive operational efficiency and service excellence.

Competenze

• 3–7 years of proven experience in service department.
• Comfortable with digital tools and workflows.
• Experience with Field Service Management platforms.

Mansioni

• Coordinate field service activities across European markets.
• Analyze market-specific operational models.
• Define European-level procedures for service partners.
• Monitor monthly performance across markets.
• Work closely with cross-functional teams.

Conoscenze

Fluency in Italian

Proficiency in English

Excellent communication

Stakeholder management

Leadership

Organizational skills

Problem-solving skills

Formazione

Bachelor’s degree in Engineering or related field

Descrizione del lavoro

A European technology company is seeking a Field Service Manager to oversee operations across multiple markets. Responsibilities include coordinating field activities, optimizing service operations, and managing service partners, ensuring high customer satisfaction. Candidates must have a Bachelor’s degree in Engineering and 3–7 years of relevant experience, along with fluency in Italian and proficiency in English. Strong leadership and communication skills are essential for this role. This position offers an exciting opportunity to drive operational efficiency and service excellence.