Europe Travel Experience Concierge

VIT Incoming; Parma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A prestigious travel company in Parma is seeking a dedicated Customer Service Specialist to provide exceptional support to travelers. In this role, you'll communicate with clients, resolve inquiries, and coordinate with local suppliers to ensure seamless travel experiences. Applicants should have prior customer service experience and a passion for travel. This full-time position offers a starting salary of €24,000 annually and a permanent contract.

Servizi

Permanent employment contract

Opportunity to work with prestigious clients

Professional growth opportunities

Competenze

• Previous experience in customer service, preferably in the travel or hospitality industry.
• Excellent verbal and written communication skills in English; additional European languages highly valued.
• Strong problem-solving abilities and resourcefulness in handling unexpected situations.

Mansioni

• Serve as the primary point of contact for travelers in Europe.
• Respond to and resolve client inquiries, concerns, and special requests.
• Coordinate with local suppliers to ensure smooth execution of itineraries.

Conoscenze

Customer service experience

Excellent communication skills in English

Problem-solving abilities

Organizational skills

Passion for travel

Descrizione del lavoro

A prestigious travel company in Parma is seeking a dedicated Customer Service Specialist to provide exceptional support to travelers. In this role, you'll communicate with clients, resolve inquiries, and coordinate with local suppliers to ensure seamless travel experiences. Applicants should have prior customer service experience and a passion for travel. This full-time position offers a starting salary of €24,000 annually and a permanent contract.