EMEA B2B Customer Experience Specialist

ANDREW, an Amphenol company; Agrate Brianza; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global connectivity company located in Italy seeks a Customer Experience Specialist to manage customer orders and inquiries. The role involves close collaboration with sales and internal teams to ensure satisfaction and efficient order processing. Candidates should possess fluency in English and strong organizational skills; knowledge of French and experience with CRM tools are a plus. This position offers growth opportunities within a respected international firm.

Competenze

• Fluency in English and good knowledge of French required.
• Strong attention to detail and organizational skills is critical.
• Experience with tools like SAP, Microsoft Dynamics, and Power BI is advantageous.

Mansioni

• Manage customer inquiries and enter orders into ERP systems.
• Resolve issues impacting order entry and coordinate with sales.
• Prioritize workload to meet tight deadlines.

Conoscenze

Fluency in English

Good French knowledge

Strong attention to detail

Excellent verbal communication skills

Strong organization skills

Proficiency with Microsoft Office

Strumenti

SAP

Microsoft Dynamics CRM

Power BI

Excel

Descrizione del lavoro

A global connectivity company located in Italy seeks a Customer Experience Specialist to manage customer orders and inquiries. The role involves close collaboration with sales and internal teams to ensure satisfaction and efficient order processing. Candidates should possess fluency in English and strong organizational skills; knowledge of French and experience with CRM tools are a plus. This position offers growth opportunities within a respected international firm.