ECommerce Specialist

OmniShopper & Co.; Milano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading omnichannel agency in Milano is seeking an experienced eCommerce Specialist to drive online sales and optimize digital storefronts across multiple platforms. The ideal candidate will have 2-3 years of experience in eCommerce management. This role offers a supportive team environment with a mix of office and remote work, enhancing your career in a fast-growing sector.

Servizi

Flexible work environment

Free coffee

Foosball table games

Competenze

• 2-3 years of experience in eCommerce management.
• Deep knowledge of online marketplaces, especially Amazon.
• Excellent communication skills.

Mansioni

• Manage and optimize product catalogs across eCommerce platforms.
• Monitor orders, product availability, and stock movement.
• Analyze performance data to optimize results.

Conoscenze

E-commerce management

Customer orientation

Data-driven decision making

Analytical tools proficiency

Stakeholder management

Fluent English

Descrizione del lavoro

Overview

WE ARE LOOKING FOR AN ECOMMERCE SPECIALIST TO JOIN OUR TEAM

The primary goal of this role is to drive online sales, optimize digital storefronts, and ensure best-in-class execution across multiple marketplaces and retailer websites.

Responsibilities

• Catalogue Management: Manage and optimize product catalogs across eCommerce platforms (Amazon, Walmart, Carrefour, Sephora, Boots, etc.) for multiple countries. Monitor availability and resolve issues by opening support tickets (e.g., blocked references).
• Inventory & Stock Monitoring: Monitor orders, product availability, and manage stock movement requests.
• Performance Monitoring & Analysis: Analyze performance data from eCommerce platforms to optimize results.
• Promotions & Discounts: Activate and manage promotions and discounts to drive sales growth and optimize commercial strategies.
• Strategic Retail Consultancy: Analyze Buy Box, pricing, sellers, and market performance to improve competitiveness and optimize visibility.
• Market & Competition Analysis: Conduct analysis of the competition, market trends, and business potential to identify growth opportunities.
• Team Coordination: Collaborate closely with internal teams (Content, Advertising, Data) to ensure the effective execution of strategies.

Who you are

• You are passionate about digital and e-commerce and you are customer oriented.
• You have 2-3 years of experience in eCommerce management, preferably in an agency, retail, or FMCG / Beauty / eCommerce environment.
• You have deep knowledge of online marketplaces, especially Amazon (Seller / Vendor Central), as well as other key retailers.
• You are proficient in analytics tools.
• You have excellent communication and stakeholder management skills, with fluency in English (additional languages are a plus).
• You are detail-oriented and have a data-driven mindset, with the ability to make strategic decisions based on performance insights.

What do we offer?

You will have the opportunity to work as a part of a supportive team, in an agile and flexible work environment, with 2 days of smart working and 3 days in our office, where you can enjoy free coffee and foosball table games. You will work on big brands’ projects, enhancing your career in a fast-growing sector.

We offer a 12-month full time temporary contract.

Who we are

We’re Omnishopper, an omnichannel agency. We help brands generate engagement along the entire, customer journey, from online to in-store and everywhere in-between.

Our values, Integrity – Mindset for Growth – People at Heart – Accountability – Customer Centric – Teamwork, are our committment to each other and to our clients and we put them at the heart of everything we do.

At Omnishopper, we celebrate diversity and encourage candidates from all backgrounds, genders, sexual orientations, ages, ethnicities, and religions to apply. We believe in creating an inclusive environment where everyone can thrive.

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