Director of Rooms - Six Senses Rome

InterContinental Hotels Group; Roma; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Rome is seeking a Director of Rooms to manage the Rooms department. This role requires excellent leadership skills and hotel management experience. The ideal candidate will have a Bachelor's degree in Hospitality and must be fluent in both English and Italian. Responsibilities include overseeing departmental operations and ensuring exceptional guest services. Join our team to help deliver extraordinary experiences while upholding the hotel's values of sustainability and emotional hospitality.

Competenze

• Minimum of four years guest service/hotel experience.
• Two years in a management capacity.
• Understanding of luxury hotel operations.

Mansioni

• Ensure efficient operation of the Rooms department.
• Lead a team of managers for exceptional service.
• Maintain financial returns related to revenue generation.

Conoscenze

Fluent in English

Fluent in Italian

Leadership

Customer service

Formazione

Bachelor’s degree in Hospitality or Hotel Management

Descrizione del lavoro

As Director of Rooms, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.

Duties and Responsibilities

As Director of Rooms, I will assume full responsibility for the efficient operation of the Rooms department to provide exceptional products and services within brand operating standards.

The duties and responsibilities will include:

• Continually focus on the rejuvenation of rooms experience by keeping abreast of industry trends and practices and updating knowledge and skills to improve the product and service offering.
• Instill a cost-focused philosophy through training and education.
• Lead a team of engaged and experienced managers within the departments (Front Office, Housekeeping, Reservations, Experiences) who each manage their own teams on a daily basis to provide the Six Senses exceptional standards of operation and service.
• Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualifications

To execute the position of Director of Rooms, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• Possess a minimum of a Bachelor’s degree in Hospitality or Hotel Management or Business Administration or equivalent, and four years guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience. More than five years’ experience in a similar hotel operational role is preferred.
• Fluent in English and Italian; I understand that additional languages are preferred.
• Eligible to work in Italy.
• Strictly adhere to LQA standards.

The above is intended to provide an overview of the role and responsibilities for a Director of Rooms at Six Senses Rome. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Rome is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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