Director of People Operations - Pre-Opening Luxury Hotel

Baccarat Hotels & Resorts; Roma; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A modern luxury hotel in Rome is seeking a Director of People Operations to join its pre-opening leadership team. This role involves leading the full employee lifecycle and building a people function that is both strategic and operational. Candidates must have at least 3 years of experience in a people/HR role within hospitality, demonstrated pre-opening experience, and a strong understanding of Italian labour laws. This position offers an exciting opportunity to shape workplace culture and drive employee engagement.

Competenze

• 3+ years in a lead People/HR role in hospitality.
• Demonstrated hotel pre-opening experience.
• Strong working knowledge of Italy labour laws.
• Recruitment expertise with service mindset.
• Strong capability in employee relations.
• Able to balance strategic planning with hands-on delivery.
• Experience in luxury lifestyle hotels preferred.

Mansioni

• Lead the full employee lifecycle from attraction to retention.
• Build and deliver the pre-opening people strategy.
• Own full-cycle recruitment ensuring a warm candidate experience.
• Establish people systems and operating rhythms.
• Partner with leaders for onboarding and training frameworks.
• Manage employee relations and compliance with Italian legislation.
• Drive engagement and retention with a focus on wellbeing.
• Coach leaders to build high-performing teams.

Conoscenze

End-to-end HR accountability

Hotel pre-opening experience

Knowledge of Italian labour laws

Recruitment expertise

Employee relations skills

Strategic planning

Operational delivery

Leadership style

Descrizione del lavoro

A modern luxury hotel in Rome is seeking a Director of People Operations to join its pre-opening leadership team. This role involves leading the full employee lifecycle and building a people function that is both strategic and operational. Candidates must have at least 3 years of experience in a people/HR role within hospitality, demonstrated pre-opening experience, and a strong understanding of Italian labour laws. This position offers an exciting opportunity to shape workplace culture and drive employee engagement.