Digital Commerce Growth & CX Leader

Nestlé SA; Assago; Ibrido; EUR 65.000 - 85.000; Tempo pieno

Descrizione del lavoro

A leading global food and beverage company seeks a Digital Commerce Growth & CX Lead to drive the evolution of its digital ecosystem across various channels. The role involves designing the strategic customer journey, aligning cross-functional teams, and leveraging insights to drive growth initiatives. Candidates must have significant experience in digital growth and eCommerce, as well as strong bilingual communication skills. The position offers a permanent contract in Assago, Lombardy, allowing for flexible office days.

Servizi

Inclusive workplace

Flexible working model

Competenze

• 6–8 years of experience in Digital Growth, eCommerce, or related fields.
• Strong background in growth strategy and omni-channel customer journey design.
• Fluent in Italian and English.

Mansioni

• Drive the growth and evolution of Nespresso’s digital ecosystem.
• Design the strategic evolution of the digital customer journey.
• Connect insights, challenge assumptions, and influence priorities.

Conoscenze

Digital Growth

eCommerce

Customer Experience

Strategic Decision-Making

Data Interpretation

Descrizione del lavoro

A leading global food and beverage company seeks a Digital Commerce Growth & CX Lead to drive the evolution of its digital ecosystem across various channels. The role involves designing the strategic customer journey, aligning cross-functional teams, and leveraging insights to drive growth initiatives. Candidates must have significant experience in digital growth and eCommerce, as well as strong bilingual communication skills. The position offers a permanent contract in Assago, Lombardy, allowing for flexible office days.