Data Center Technician, Data Center Operations

Amazon; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading cloud computing company in Milan seeks a Data Center Technician for hands-on infrastructure management. The role involves diagnosing hardware and network issues, ensuring safety standards, and working in a shift-based schedule. Candidates should have IT troubleshooting experience, a diploma in IT, and a B1 level in English. Location near Milan demands local travel and a valid EU driving license. Join a diverse team focused on innovation in a supportive environment.

Servizi

Diverse team culture

Mentorship and career growth opportunities

Focus on work-life balance

Competenze

• Experience in diagnosing hardware and networking issues.
• Ability to perform physical repairs and troubleshooting.
• Local travel required; valid EU driving license essential.

Mansioni

• Follow and maintain safety standards in the data center.
• Diagnose and repair hardware and network problems.
• Perform root cause analysis of equipment failures.

Conoscenze

IT hardware troubleshooting

B1 level of English

Basic knowledge of Linux

Experience with network protocols

Formazione

Diploma or equivalent in IT

Formal training in IT related fields

Descrizione del lavoro

Overview

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware and network engineers, supply chain specialists, security experts, operations managers and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including but not limited to: hardware, fiber, networking and related problems. You will be part of the Data Center Operations (DCO) team overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

Key job responsibilities

• SAFETY
• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
• DATA CENTER OPERATIONS (DCO)
• This position involves :
• Diagnosing hardware and network problems followed by physical repairs
• Troubleshooting events within internal SLAs
• Performing root cause analysis of equipment failures
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
• Working rotating shifts (morning / late / night) as well as weekends to maintain the 24/7 data center environment
• Local travel may be required up to 10% of the time. A valid EU driving license is required as Data Centers may not have any public transportation available nearby.
• Location Requirements :
• Our data centers are located in remote areas outside Milan where access via public transport may be limited.
• Work Schedule :
• This is a 100% onsite in-person position due to the hands-on nature of managing mission-critical infrastructure and data center industry. The position implies work on shift-based schedule.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating; that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home there's nothing we cant achieve in the cloud.

Inclusive Team Culture

Here at AWS it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earths Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• IT hardware troubleshooting related experience
• Completed formal education / apprenticeship or training in IT related field
• B1 level of English
• Diploma or equivalent formal qualification in IT related field
• Basic knowledge of Linux and experience with network protocols in Data Center

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region you're applying in isn't listed please contact your Recruiting Partner.

Required Experience

IC

Key Skills

Children Activity,Feed,ASP.NET,Corporate Strategy,Health And Safety Management

Employment Type : Full-Time

Experience : years

Vacancy : 1