Data Center Engineering Operations Technician

Amazon; Milano; In loco; EUR 58.000 - 132.000; Tempo pieno

Descrizione del lavoro

A leading cloud service provider in Milan is seeking a Data Center Engineering Operations Technician to ensure operational efficiency and safety in facility management. Applicants should have a high school diploma and relevant experience in electrical or mechanical systems. This role includes significant responsibilities in troubleshooting and performance oversight, and offers competitive compensation aligned with market standards.

Servizi

Competitive compensation

Comprehensive benefits package

Career growth opportunities

Competenze

• High school or equivalent diploma required.
• 2+ years of electrical or mechanical experience in mission-critical systems.
• Proficiency in Microsoft Office products (Excel, Word, PowerPoint).

Mansioni

• Drive innovation while reducing operational costs.
• Assist in troubleshooting facility and rack-level events.
• Provide key performance indicators to senior engineers.

Conoscenze

Electrical or mechanical experience

HVAC experience

Microsoft Office proficiency

Problem-solving skills

Formazione

High school diploma or equivalent

Technical/Trade School training

Associate’s or Bachelor's degree

Descrizione del lavoro

Data Center Engineering Operations Technician

Job ID: 3131948 | Amazon Data Services, Inc. - A19

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

A day in the life

• Tasked with driving innovation while reducing operational costs in the facilities.
• Drive projects with moderate complexity.
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, operational readings and facility management.
• Provide key performance indicators to senior engineers.
• Responsible for the on‑site management of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Ensure all safety procedures are adhered to while performing work.
• Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.
• Role may support more than one location/site.
• Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.
• Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

About the team

Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance: We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture: AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications

• High school or equivalent diploma
• Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission‑critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2+ years of electrical or mechanical experience
• 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

Preferred Qualifications

• Associate’s degree, or Bachelor's degree
• 4+ years of data center engineering experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon’s inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee‑benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.