Customer Support Specialist (German & English) in Sofia, Bulgaria

Velenosi&Meredith; Bolzano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading digital entertainment company is seeking a Customer Support Specialist fluent in German and English for on-site work in Sofia, Bulgaria. This role involves providing chat and email support to customers, ensuring their needs are met efficiently. The ideal candidate is tech-savvy and customer-focused. Competitive salary and benefits are offered, including paid training and health insurance.

Servizi

Competitive salary package

Paid training

14 salaries/year

Health insurance

Attractive bonuses

Competenze

• Fluent German (C2/native) and English (B2+) required.
• Customer support experience is a plus.

Mansioni

• Provide non-voice customer support via chat and email.
• Handle customer inquiries for a digital entertainment platform.

Conoscenze

Fluency in German (C2/native)

Strong English skills (B2+)

Customer-focused mindset

Tech-savvy

Descrizione del lavoro

Overview

Hiring: Customer Support Specialist (German & English) - Sofia, Bulgaria

Join a top international team supporting a leading digital entertainment platform. We’re looking for fluent German speakers to handle non-voice customer support (chat & email) in Sofia.

Details

• Location: On-site in Sofia, Bulgaria
• Languages: German (C2/native) + English (B2+)
• Shifts: Morning, Late, or Night (transport & bonuses for late hours)
• Type: Full-time (Part-time options available)

Responsibilities

• Provide non-voice customer support via chat and email for a digital entertainment platform.

Benefits

• Competitive salary package with attractive bonuses
• Paid training + 1 week of nesting
• 14 salaries/year + health insurance
• Work with a multicultural, fast-growing team

Perfect for tech-savvy, customer-focused professionals ready to grow their career!

Apply now and make an impact in the world of online entertainment!

Contact: [e-mail]