Customer Service Specialist – SAP & Italian, Milano, 1 WFH

ROCKWOOL North America; Milano; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global leader in sustainable solutions is seeking a Customer Service Support in Milano. The role involves processing orders, coordinating logistics, and responding to inquiries. Ideal candidates have 3 years of experience in customer service and proficiency in SAP, with fluent communication in Italian and English. The position offers a full-time 12-month contract, meal vouchers, health insurance, and a hybrid work model.

Servizi

Meal vouchers worth €10/day

Paid leave for medical appointments

20 days of annual leave + 10 additional leave days

Health insurance

Competenze

• Minimum 3 years of customer service experience in a similar role.
• Proficiency in SAP.
• Excellent communication and interpersonal skills.

Mansioni

• Process customer orders in SAP accurately.
• Apply pricing policy and prepare quotations.
• Check product availability and coordinate logistics.

Conoscenze

Customer focus

Problem solving

Communication skills

Interpersonal skills

Result-orientation

Ability to work under pressure

Fluency in Italian

Fluency in English

Strumenti

SAP

Descrizione del lavoro

A global leader in sustainable solutions is seeking a Customer Service Support in Milano. The role involves processing orders, coordinating logistics, and responding to inquiries. Ideal candidates have 3 years of experience in customer service and proficiency in SAP, with fluent communication in Italian and English. The position offers a full-time 12-month contract, meal vouchers, health insurance, and a hybrid work model.