Customer Service Engineer - Puglia, Italy (m / f / d)

Siemens Mobility; Roma; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading healthcare technology company is seeking a Customer Service Engineer to manage installations and maintenance of Healthcare Diagnostic equipment in the Puglia and Basilicata regions. The ideal candidate must have a background in Electronic Engineering, fluency in English, and a willingness to travel extensively. This role will involve both customer service and technical responsibilities in a diverse and dynamic environment.

Competenze

• At least 3 years of experience in similar positions.
• Resident in Puglia or Basilicata.
• Willingness to travel within the assigned area and across Italy.

Mansioni

• Establishing customer relationships face-to-face.
• Executing preventive and corrective maintenance on assigned assets.
• Collaborating with project managers to implement solutions.
• Interacting with Customer Care Center for issue resolution.
• Reporting potential issues to the Complaint Unit.

Conoscenze

Customer relationship management

Preventive and corrective maintenance

Digital Healthcare knowledge

Fluent in English

Windows, Excel, Word knowledge

Formazione

Degree in Electronic Engineering

High school diploma in Electronics

Descrizione del lavoro

Overview

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Customer Service Engineer for Puglia and Basilicata regions, and you will be responsible to install, configure and maintain Healthcare Diagnostic equipment with reference to Nuclear Medicine and Magnetic Resonance (MR) within the designated area.

Your role

• You will have a customer’s face-to-face relationship.
• You will ensure complete execution of all preventive and corrective maintenance on the assigned assets.
• You will work with Project Managers and Application Specialists to successfully implement complex solutions.
• You will interact with the Customer Care Center and Regional Support Center to ensure proper resolution of the issues.
• You will report in a timely manner all potential issues to the dedicated Complaint Unit.

Your expertise

• At least 3 years of experience in similar positions.
• Resident in Puglia or Basilicata.
• Degree in Electronic Engineering or high school diploma in Electronics.
• Digital Healthcare general knowledge.
• Fluent in English (written and spoken).
• Windows, Excel, Word knowledge.
• Willingness to travel within the assigned area and across Italy as needed.
• Availability to travel mainly in South Italy, occasionally in other Regions and abroad.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/it

Who we are and how we work

We are a team of more than 71,000 Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

When you join Siemens Healthineers, you become part of a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and we work together to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://www.siemens-healthineers.com/it/careers.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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For recruitment agencies

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