Customer Service Agent – Slovenian speaker (Sofia, Bulgaria)

Essence Coaching Group; Udine; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service leader is seeking a Slovenian-speaking Customer Service Agent to join their dynamic team in Sofia, Bulgaria. The agent will assist customers through multiple channels, providing professional support and ensuring high customer satisfaction. Fluent English and Slovenian are required. This full-time, on-site role includes benefits like full training, a monthly gross salary of €1,900, and opportunities for career growth in a multilingual environment.

Servizi

Full training and support

Opportunity to work in a multilingual environment

Career growth opportunities

Competenze

• Fluency in Slovenian and English is required.
• Strong communication and customer service skills are essential.

Mansioni

• Handle inbound customer queries via phone, email, or chat.
• Provide accurate information on products and services.
• Resolve issues efficiently and professionally.

Conoscenze

Fluent Slovenian

Fluent English

Excellent communication skills

Customer service skills

Descrizione del lavoro

Customer Service Agent – Slovenian speaker(Sofia, Bulgaria)

Location: Sofia, Bulgaria | On-site

Employment Type: Full-time

Languages: Slovenian + English

Role Overview

We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle inbound customer queries via phone, email, or chat
• Provide accurate information on products and services
• Resolve issues efficiently and professionally
• Maintain high customer satisfaction standards
• Follow company policies and procedures

Schedule

• Monday to Saturday: 09:00 – 23:00
• Sunday: 10:00 – 19:00
• Rotational shifts within these hours

Salary & Benefits

• Monthly gross Salary: €1,900/month
• On-site role with full training and support
• Opportunity to work in a multilingual environment
• Career growth opportunities within the company

Requirements

• Slovenian + English (fluent)
• Excellent communication and customer service skills
• Ability to work on-site in Sofia
• Flexibility to work rotational shifts