Customer Service Agent – Slovenian speaker (Sofia, Bulgaria)

Essence Coaching Group; Friuli-Venezia Giulia; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A dynamic multinational company is seeking a Slovenian-speaking Customer Service Agent for their Sofia location. This full-time on-site role involves assisting customers through various channels and ensuring high satisfaction levels. An ideal candidate will be fluent in both Slovenian and English and possess strong communication skills. The role offers a monthly gross salary of €1,900 and includes opportunities for career growth and training within a multilingual environment.

Servizi

Full training and support

Opportunity to work in a multilingual environment

Career growth opportunities

Competenze

• Fluent in Slovenian and English is mandatory.
• Strong communication and customer service skills are essential.
• Ability to work on-site in Sofia as required.

Mansioni

• Handle inbound customer queries via phone, email, or chat.
• Provide accurate information on products and services.
• Resolve issues efficiently and professionally.
• Maintain high customer satisfaction standards.
• Follow company policies and procedures.

Conoscenze

Fluent in Slovenian

Fluent in English

Excellent communication skills

Customer service skills

Descrizione del lavoro

Customer Service Agent – Slovenian speaker(Sofia, Bulgaria)

Location: Sofia, Bulgaria | On-site

Employment Type: Full-time

Languages: Slovenian + English

Role Overview

We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle inbound customer queries via phone, email, or chat
• Provide accurate information on products and services
• Resolve issues efficiently and professionally
• Maintain high customer satisfaction standards
• Follow company policies and procedures

Schedule

• Monday to Saturday: 09:00 – 23:00
• Sunday: 10:00 – 19:00
• Rotational shifts within these hours

Salary & Benefits

• Monthly gross Salary: €1,900/month
• On-site role with full training and support
• Opportunity to work in a multilingual environment
• Career growth opportunities within the company

Requirements

• Slovenian + English (fluent)
• Excellent communication and customer service skills
• Ability to work on-site in Sofia
• Flexibility to work rotational shifts