Customer Experts - Italian Speaking - Remote inGreece

Dila Recruitment; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Specialist to provide exceptional service remotely. You will communicate with customers via various channels and ensure their issues are resolved efficiently. Candidates should be fluent in Italian and possess strong communication skills in English. This position includes competitive monthly salary, full relocation support to Greece, and various employee benefits including healthcare and professional development opportunities.

Servizi

Complete relocation support

Competitive salary + 2 extra salaries per year

Health care benefits

Full training

Professional growth opportunities

Free online Greek language courses

Great working environment

Competenze

• Fluency in Italian is a must.
• Good communication skills in English are important.
• Ability to solve problems and maintain relationships.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases for timely resolutions.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful

Team player

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do

• Communicate with customers via phone, chat & e‑mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem‑solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas