Customer Engineer - UPS/AC Power

Vertiv Co; Roma; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global technology firm is seeking a Customer Engineer UPS/AC Power in Rome, Italy. Responsibilities include maintenance and commissioning of UPS systems, troubleshooting, and ensuring excellent customer service. Ideal candidates will possess a Technical Diploma in Electrical/Electronics Engineering, experience in technical service, and strong communication skills. This role offers opportunities for career growth in a supportive environment.

Competenze

• Experience in a technical service or test environment of AC Power equipment is essential.
• Previous field service experience is essential.
• Clean valid driving license is required.

Mansioni

• Maintenance and commissioning of UPS systems at the customer's site.
• Testing system parameters and troubleshooting mechanical and electrical malfunctions.
• Documenting assignments and meeting deadlines.
• Performing emergency standby tasks within the region.

Conoscenze

Technical service experience

Customer service skills

Communication skills

Self-starter

Ability to work under pressure

Formazione

Technical Diploma in Electrical/Electronics Engineering

Strumenti

Office software (Word, Excel, Outlook)

Descrizione del lavoro

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are looking for Customer Engineer UPS/ AC Power to join our team in Rome, Italy!

As Customer Engineer UPS/AC Power you will be responsible for start ups, maintenance, and emergency repairs for Vertiv UPS, battery, power distribution, and site monitoring equipment. Required to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area. Maintain continuous communications with Call Controland the department Manager/Supervisor.

What kind of work will you be doing?

• Maintenance and commissioning of UPS systems and battery systems at the customer's site
• Testing of system parameters and processes, mechanical and electrical troubleshooting, and repair of malfunctions
• Documentation and realization of the assignments on time and on target
• Usage of all necessary tools within the VERTIV policies
• Emergency Standby within the region

What will make you successful?

• Technical Diploma in Electrical/Electronics Engineering or equivalent
• Experience of working in a technical service or test environment of AC Power equipment essential
• Computer Literate (All office associated programs such as, word, excel, outlook)
• Previous field service experience essential
• Excellent customer service skills
• Strong communication skills
• Self starter, ability to plan , organise and manage time effectively with an ability to work under pressure
• Clean Valid driving licence

IfYOUare the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development