Customer Care Specialist - Dynamic Mobility Support

FlexCar; Roma; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A rapidly growing scaleup in Rome, Italy is seeking a Customer Care Associate to enhance customer experiences. You will answer calls, provide information about fleet management, and solve client issues. The ideal candidate has a High School Diploma, experience in customer service, and good English language skills. Join a dynamic team and enjoy perks like free beverages and ongoing training in an environment that values respect and fairness.

Servizi

Opportunity to work in a fast-growing scaleup

Free coffee and beverages

Car benefits

Ongoing training and development

Competitive salary

Respectful working environment

Competenze

• Experience in customer-facing roles, preferably in call centers.
• Good knowledge of English language (written and spoken).
• Ability to work independently and solve problems.

Mansioni

• Answer inbound calls and provide accurate fleet management information.
• Communicate with B2B/B2C clients and internal teams.
• Offer solutions and exceptional customer experiences.

Conoscenze

Customer-facing roles

Interpersonal skills

Problem solving

Ability to work in a team

English language proficiency

Formazione

High School Diploma

Descrizione del lavoro

A rapidly growing scaleup in Rome, Italy is seeking a Customer Care Associate to enhance customer experiences. You will answer calls, provide information about fleet management, and solve client issues. The ideal candidate has a High School Diploma, experience in customer service, and good English language skills. Join a dynamic team and enjoy perks like free beverages and ongoing training in an environment that values respect and fairness.