Customer Care Specialist

Jobbit; Limbiate; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A reputable company is seeking a Customer Care Specialist in Limbiate, Italy. This full-time role involves managing customer requests, providing administrative support, and ensuring effective communication with clients. The ideal candidate will be a native Italian speaker with high proficiency in English and proven experience in customer service. Responsibilities include coordinating internal activities, troubleshooting technical issues, and maintaining accurate records. A fixed-term contract with the potential for permanence is offered.

Competenze

• Native Italian speaker is required.
• High proficiency in English (spoken and written) is essential.
• Proven experience in customer service or administrative support roles.

Mansioni

• Manage customer requests and provide timely support.
• Coordinate activities with internal departments.
• Perform administrative tasks related to customer service.

Conoscenze

Customer service experience

Computer literacy

Excellent communication skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

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Adecco Italia – Adecco S.p.A. - Cesano Maderno Branch – is looking for a Customer Care Specialist for an important dealership located in the Limbiate area. The selected candidate will join the customer support team.

Responsibilities

• Managing customer requests and providing timely, professional assistance.
• Coordinating activities with internal departments to ensure efficient support.
• Performing administrative tasks related to customer service.
• Providing responsive and professional customer support to training participants and internal stakeholders.
• Managing order processing activities for Italian customers in SAP.
• Supporting the sale, scheduling, booking, coordination, and logistics of local training courses.
• Assisting with administrative tasks across the EMEA Training Support group.
• Maintaining and updating records within the Learning Management System (LMS).
• Troubleshooting basic technical issues and guiding users through LMS navigation.
• Ensuring the accuracy and integrity of student certification documentation.
• Collaborating with trainers and operations teams to ensure smooth course delivery.
• Handling inquiries via email, phone, and chat in both Italian and English.

Required Qualifications

• Native Italian speaker.
• High school diploma or equivalent.
• High proficiency in English (spoken and written).
• Proven experience in customer service or administrative support roles.
• Strong computer literacy and ability to quickly learn new systems.
• Excellent communication and interpersonal skills.

Full‑time. Fixed‑term contract with the possibility of a permanent position afterwards. Availability: Full Time. Driver’s licence: B.

Settore: Altro.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Manufacturing