CRM Specialist

Satispay; Milano; Ibrido; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading payment solutions company in Milan is searching for a CRM Specialist to develop and implement marketing campaigns. You will collaborate with multiple teams to empower customer engagement and analyze campaign performance for data-driven insights. The ideal candidate holds a Bachelor's in Marketing with at least 2 years of hands-on experience in CRM. Flexible hybrid work model and comprehensive benefits package available.

Servizi

Unlimited paid time off

Psychological support & mental health webinars

Flexible hybrid working system

Competitive salary

Stock Option Plan

Competenze

• At least 2 years of direct experience in designing, managing, and optimizing CRM campaigns.
• Demonstrated expertise in CRM tools and marketing automation platforms.
• Highly organised and able to work both in team and independently.
• Quick learner, adaptable to different projects and evolving situations.
• Ability to design and produce compelling campaign content.
• Strong analytical skills to interpret data for data-driven decisions.

Mansioni

• Collaborate with marketing teams to define campaign objectives and key messaging.
• Create and execute CRM campaigns using various channels.
• Monitor and analyze campaign performance metrics and optimize campaigns.
• Work closely with sales, customer support, and product teams.

Conoscenze

Campaign Strategy and Planning

Campaign Execution

Campaign Performance Analysis

Cross-Functional Collaboration

Creative Thinking

Analytical Mindset

Formazione

Bachelor's degree in Marketing

Strumenti

CRM tools

Marketing automation platforms

Descrizione del lavoro

CRM Specialist

About Satispay

Satispay was born to revolutionise everyday payments – making them simple, fair, and accessible to everyone. Now, the focus has moved even further, aiming to shape the future of money.

We're a movement empowering millions of people, driven by a shared purpose to tackle big challenges. And we’re just getting started. We move quickly, think boldly, and trust each other to challenge the norm, learning and growing as we go.

If you’re looking for more than just your next job – if you want to build something impactful with a talented team – you’re in the right place.

What you will be doing

As a CRM Specialist, you will play a pivotal role in developing and implementing ad-hoc marketing campaigns. You will work closely with cross-functional teams to drive engagement and conversion among our customer base. Here’s what your day-to-day will look like:

• Campaign Strategy and Planning – Collaborate with marketing teams to define campaign objectives, target audiences, and key messaging. You’ll develop detailed campaign plans and timelines to ensure alignment of campaigns with the company's overall marketing strategy.
• Campaign Execution – Create and execute CRM campaigns using various channels (email, in-app messages, etc), segment customer lists and personalize campaign content for maximum impact. You will oversee the creative development process, including copywriting and design.
• Campaign Performance Analysis – Monitor and analyze campaign performance metrics (open rates, click-through rates, conversion rates, and ROI). You will conduct A/B testing, optimize campaigns for better results, as well as generate reports and provide insights to inform future campaign strategies.
• Cross-Functional Collaboration – Work closely with sales, customer support, and product teams to align campaigns with business goals.

Who we’re looking for

We need a passionate marketer who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you?

• Proven Experience & Background: You hold a Bachelor's degree in Marketing and at least 2 years of direct experience in designing, managing, and optimizing CRM campaigns.
• Technical Proficiency: You have demonstrated expertise in CRM tools and marketing automation platforms.
• Organization & Autonomy: Highly organised and able to work both in team and independently.
• Adaptability: You are a quick learner and can fastly adapt your approach to different projects and evolving situations.
• Creative Thinking: You have a creative mindset and the ability to design and produce compelling campaign content.
• Analytical Mindset: You have strong analytical skills, with the crucial ability to interpret data to guide data‑driven decisions.

Our benefits & perks

We believe high commitment, effort, and impact deserve to be highly rewarded and supported. That’s why we created Satispay CareAbout, our way of making sure you’re supported in your well‑being, growth, and finances:

👨👩👧 CareAbout health & well‑being

• Unlimited paid time off
• Psychological support & mental health webinars with Serenis
• Flexible hybrid working system
• Extended parental leave
• Childcare leave

📚 CareAbout growth & development

• Professional development programmes
• Internal mobility program
• Language classes with Preply
• Internal workshops & training

💰 CareAbout financial support

• Stock Option Plan (with additional grants often provided based on performance)
• International relocation support
• Competitive salary
• Flexible Benefit budget
• Meal vouchers

Equal-Opportunity Employer

At Satispay, we're proud to be an equal‑opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn more about us

Curious if our way of working clicks with yours? Our values and pillars aren’t just fancy words on a page - they really shape everything we do. Explore them here.

Sounds like your kind of place? Awesome! We’d love to hear your story.