Commercial Sfm & Bistro Manager

Ikea Gruppe; Pisa; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading retail company in Pisa is seeking a candidate to lead the IKEA Food business, ensuring compliance with food safety standards and promoting an inclusive culture. You will optimize operations, develop talent, and implement commercial strategies. Strong analytical skills and experience in customer-facing roles are needed. Enjoy benefits like employee discounts and a supportive work environment, emphasizing well-being and diversity.

Servizi

Employee discount: 15% on IKEA products

Corporate canteen with healthy meals

Corporate discounts for various activities

Competenze

• Good knowledge of local food legislation.
• Experience in a customer-facing environment is a plus.
• Strong analytical skills for data-driven decisions.

Mansioni

• Secure compliance standards for a safe environment.
• Implement the commercial strategy and calendar.
• Ensure customer restaurant excellence through collaboration.

Conoscenze

Knowledge of IKEA Food business solutions

Analytical skills

Planning and organizational skills

Strong commercial attitude

Communication skills in English and Italian

Descrizione del lavoro

PURPOSE OF JOB

You will ensure IKEA Retail Food in commercial calendar, develop commercial initiatives and food competence in the store. Act as a commercial business partner within the IKEA business in the store. Lead and coach the restaurant in optimizing and developing the IKEA Retail Food business, considering the IKEA brand position, strategies, legal compliance and people and planet positive in all IKEA touchpoints as well as promoting IKEA as a great place to work.

WHAT YOU'LL BE DOING DAY TO DAY

• Contribute to the implementation of global and national compliance standards to secure a safe environment for customers and co-workers.
• Ensure the commercial agenda by securing that retail foundations and sales steering tools, food safety and Swedishness is in place.
• Lead and implement the commercial strategy and commercial calendar in collaboration with relevant stakeholders.
• Lead the implementation of the stores IKEA Retail Food communication strategy.
• Develop and improve by seeking and acting upon customer feedback.
• Ensure that the customer restaurant is in shape as new, common store planning solutions and vitality packages are implemented.
• Secure that excellence in operations and high quality standards of customer experience in the customer and co-worker restaurant and optimized levels of commerciality are achieved by cooperating effectively with the Kitchen Production Manager.
• Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans.
• Ensures that the team has the correct competence regarding the IKEA Food range and the IKEA services and can share this with customers in a good way.
• Identify, recruit, introduce, and develop the many talents and to secure succession planning.
• Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative.
• Be responsible for the implementation of the global and national people and sustainability strategies.

WHAT YOU'LL NEED TO HAVE

• Good knowledge of IKEA Food business solutions, compliance standards and Food safety standards, Local food legislations, National business direction, Consumer and Market research, Food Trends and Customer buying behaviour.
• Experience in coordinating a group of people in a customer facing environment is nice to have and ability to deliver strong business results through people.
• Strong analytical skills and ability to take data-driven decisions.
• Planning and organizational skills.
• Ability to handle multiple topics and changing priorities / deadlines.
• Strong Commercial attitude and ability to identify new commercial and business opportunities.
• Communication skills and ability to build trustful relationships.
• Ability to maintain effective work and leadership behavior in the face of setbacks or pressure in a fast-working environment.
• Capable of communicating in English and Italian both in writing and verbally.

WE CARE FOR PEOPLE

At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless of age, gender, religion, sexual orientation, family situation and ability. Our recruitment process may include recorded video interviews, digital platforms, and assessments. If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team. We’ll make sure you receive the support and accessibility you need to fully engage in the process.

WORKING WITH US HAS ITS REWARDS

You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes. Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life. Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€. Employee discount: 15% on the purchase of IKEA products for personal use. IKEA Vouchers for the most important moments in your life. Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more. Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together.