Client Director

Altro; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading media company in Milan is seeking an experienced Client Director to own and enhance client relationships. The role involves strategic alignment, operational excellence, and delivering value through innovative solutions. Ideal candidates should have proven experience in media sectors and strong strategic thinking skills. This position offers an opportunity to lead high-quality media operations while developing trusted partnerships.

Competenze

• Proven experience in managing client relationships, preferably in media or performance sectors.
• Strong strategic thinking and communication skills.

Mansioni

• Act as a dentsu ambassador, fostering relationships.
• Own the client relationship for strategic delivery.
• Deepen senior-level client relationships for growth.
• Understand clients' business challenges and market dynamics.
• Translate agency strategy into actionable plans.

Descrizione del lavoro

At dentsu we are looking for a Client Director, in Milan. Client Director owns the day‑to‑day client relationship and all elements of delivery, ensuring the implementation of the strategic vision, achievement of financial targets, and development of a trusted partnership with the client. The role leads the Shared Service Delivery Operations, providing high‑quality media operations to support Media and Performance brands. This includes oversight of platform configuration, campaign setup and optimisation, media delivery and reconciliation, reporting, and supplier validation. The Director ensures operational excellence, strategic alignment, and continuous improvement across all delivery areas.

Job Description Key Responsibilities Client Leadership & Strategic Growth

• Act as a dentsu ambassador, fostering strong internal and external relationships to enhance the company’s reputation.
• Own the client relationship, ensuring strategic alignment and delivery of innovative, ambitious, and commercially sound solutions.
• Deepen senior‑level client relationships to ensure retention and growth.
• Immerse self and team in the client’s business : understanding challenges, objectives, market dynamics, competitive threats, and partner ecosystem.
• Translate agency strategy into actionable business plans that deliver measurable value to the client.